My great friend Pat Janssen invited me as his guest to hear Stephen Covey speak last night at the Daniels College of Business at the University of Denver. Topic was 'The Speed of Trust'. On the surface, it seemed like a simple topic (trust), but the way Covey presented and forced you to think about it was really impressive.
Consider this . . . think about a person in business that you have a solid trust relationship with -- think about how fast things move, how you debate and discuss, how open you are, clarity of intent and understanding, and so forth. Now contrast that with someone that you don't trust . . . things are guarded, you write everything down, time together is unproductive and you can't wait for it to end, and progress just languishes, if it is ever made at all. Great perspective.
Lots of great stories around Warren Buffet's style and effectiveness, and a number of other business titans that have founded their success on trust. Jim Burke, former CEO of J&J, puts it best:
"I have found that by trusting people until they prove themselves unworthy of that trust, a lot more happens."
Good stuff . . .
Tuesday, May 11, 2010
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